In the event of technical support issues with INet hardware or software, and to serve our customers in the most efficient way, INet offers two support plans. Our dedicated support teams provide hands-on assistance and immediate escalation for urgent issues, which speeds resolution and helps you keep your systems up and running. By connecting you with the right personnel who can solve your issues right away, and a technical account manager whose job it is to understand your business challenges, you receive unparalleled expertise, accelerated support, and strategic advice tailored to your unique needs.
These service plans cover an array of items, including equipment replacement, software support and updates, and on-site maintenance.
Need to report an issue, contact the Support Team at firstname.lastname@example.org or 281-419-0796 and choose Option 2 from the menu.