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Privacy Policy

Industrial Networks, LLC
Privacy Policy
Effective Date: 4/1/2026

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This Privacy Policy explains how Industrial Networks, LLC (“Industrial Networks,” “INet,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information in connection with www.inetlp.com, our mobile applications, hosted software, customer portals, products, support services, and related interactions (collectively, the “Services”).

 

This policy is intended to provide a broader company-level privacy notice. Industrial Networks currently also publishes a narrower INetRail Mobile™ Privacy Policy that describes that application’s specific data handling, including collection of items such as name, email, signature, location, camera/microphone access, photo library access, folder access, and IP address for app functionality.

 

1. Information We Collect

 

A. Information You Provide Directly

We may collect information you provide directly to us, such as:

  • Name

  • Company name

  • Job title

  • Email address

  • Phone number

  • Mailing address

  • Account credentials

  • Support request details

  • Communications with us

  • Inspection records, signatures, initials, uploaded images, forms, and files

  • Billing and transaction information

  • Any other information you choose to provide

B. Information Collected Automatically

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When you use the Services, we may automatically collect:

  • IP address

  • Device identifiers

  • Browser type and version

  • Operating system

  • Mobile device information

  • Referring URLs

  • Usage logs

  • Access times

  • Pages viewed

  • Clickstream data

  • Crash logs and diagnostics

  • Geolocation data where enabled by device settings or required for service functionality

C. Information from Customers and Third Parties

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We may receive personal information from:

  • Your employer or organization

  • Customer administrators

  • Implementation partners

  • Service providers

  • Third-party integrations

  • Publicly available sources

  • Marketing and analytics providers

2. How We Use Information

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We may use personal information to:

  • Provide, operate, maintain, and improve the Services

  • Set up and administer user accounts

  • Authenticate users

  • Process transactions and fulfill orders

  • Provide customer support and technical assistance

  • Deliver inspections, tracking, yard management, and operational workflows

  • Enable device, image, document, and field-data functions

  • Monitor performance, reliability, and security

  • Detect, investigate, and prevent fraud, abuse, and unauthorized access

  • Communicate with you about products, updates, support, renewals, and service notices

  • Send marketing communications where permitted by law

  • Comply with legal obligations

  • Enforce contracts and protect our rights

3. Legal Bases for Processing

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Where required by applicable law, we process personal information on one or more of the following legal bases:

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate interests, such as securing and improving our Services

  • Consent, where required

4. Cookies and Similar Technologies

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We may use cookies, local storage, pixels, software development kits, and similar technologies to:

  • Remember user settings

  • Maintain sessions

  • Analyze usage

  • Improve performance

  • Secure the Services

  • Support marketing and website functionality

You can manage cookie settings through your browser or device controls. Disabling certain technologies may affect functionality.

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5. Mobile App Permissions

Some of our mobile or field applications may request access to device features such as:

  • Camera

  • Microphone

  • Photos or media library

  • Files or downloads

  • Location services

  • Local device storage

We use these permissions only as needed to provide requested application functionality, such as inspections, image capture, proof documentation, asset lookup, or offline data handling.

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6. How We Share Information

We may share personal information:

  • With affiliates and related entities

  • With service providers and contractors who support hosting, analytics, communications, support, payment processing, and security

  • With customer organizations that administer accounts for their personnel

  • With implementation, integration, and technology partners where needed to deliver Services

  • In connection with a merger, acquisition, financing, asset sale, or similar transaction

  • To comply with law, regulation, legal process, or government request

  • To protect our rights, property, systems, users, and safety

We do not sell personal information for money. We do not share personal information for cross-context behavioral advertising unless expressly disclosed and permitted by applicable law.

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7. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide the Services

  • Maintain business and tax records

  • Resolve disputes

  • Enforce agreements

  • Meet legal, regulatory, audit, and security obligations

Retention periods may vary depending on the nature of the information and the applicable service.

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8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Industrial Networks also publicly states a security commitment that includes implementing industry-standard controls, encrypting customer data in transit and at rest, and providing notice of security incidents affecting customer data.

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9. Your Choices and Rights

Depending on your jurisdiction, you may have rights to:

  • Access personal information

  • Correct inaccurate information

  • Delete personal information

  • Restrict or object to certain processing

  • Withdraw consent where processing is based on consent

  • Request data portability

  • Appeal certain privacy decisions

  • Opt out of marketing communications

To exercise these rights, contact us using the details below. We may need to verify your identity before fulfilling a request.

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10. U.S. State Privacy Rights

Residents of certain U.S. states, including California, Virginia, Colorado, Connecticut, Utah, and others with applicable privacy laws, may have specific rights regarding their personal information.

Where applicable, we will:

  • Describe the categories of personal information collected

  • Explain the purposes for collection and use

  • Disclose categories of recipients

  • Honor valid rights requests

  • Not discriminate against individuals for exercising privacy rights

You may wish to add a dedicated “State Privacy Notice” appendix if Industrial Networks actively markets across multiple states or processes higher volumes of consumer data.

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11. Children’s Privacy

Our Services are not directed to children under 18, and we do not knowingly collect personal information from children under 18 without appropriate authorization.
 

12. International Data Transfers

If personal information is transferred across borders, we will take steps reasonably designed to ensure appropriate protections consistent with applicable law.

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13. Third-Party Links and Services

Our Services may contain links to third-party websites, systems, or services. We are not responsible for the privacy practices of third parties.

 

 

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised version with a new effective date. Your continued use of the Services after the revised policy becomes effective constitutes acceptance of the updated policy, to the extent permitted by law.

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15. Contact Us

Industrial Networks, LLC
240 Spring Hill Drive, Suite 400
Spring, TX 77386
Phone: 833-AEI-TAGS
Website: www.inetlp.com
Email: contracts@inetlp.com

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